SMS, email, calls, WhatsApp, and live chat — all in one unified inbox. Respond faster, never lose context, and keep your whole team on the same page.
Stop switching between 5 different apps to check messages. All your SMS, email, WhatsApp, and chat conversations flow into one inbox. See the full history of every contact in one place, regardless of what channel they used.
Connect your WhatsApp Business account and manage all WhatsApp conversations alongside your other channels. Send media, documents, and automated templates.
Make and receive calls directly from MaxSaaS. Send and receive SMS. Manage your full email inbox. Every touchpoint logged automatically on the contact profile.
Add a live chat widget to your website in minutes. Chat with visitors in real-time, capture their contact info, and convert website browsers into qualified leads automatically.
Route conversations to the right team member automatically. Set up round-robin assignment or manual routing rules.
Save your most common responses as templates. Your team sends perfect replies in one click — consistent and fast.
Add private notes visible only to your team on any conversation thread. Perfect for handoffs and team context.
Get notified about new messages, replies, and escalations. Never let a hot lead wait more than a few minutes for a response.
Manage communications for multiple business locations from one account. Route messages to the right location automatically.
Track your team's response times, conversation volume, and resolution rates. Coach and improve based on real data.
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Stop juggling apps. One inbox for every channel, every lead, every conversation.
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